Customer service state? Crossword Clue

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The answer to the crossword clue "customer service state?" is ONHOLD.

This is a state in which a customer's call is placed on hold while they wait for a representative to become available. The word "onhold" can also be used as a verb, meaning to place a call on hold.

The specific answer to the crossword clue will depend on the context of the puzzle. However, this is the most common answer for this clue.

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